While telework has advantages such as diverse work styles and enhanced recruitment, it also poses various challenges. In particular, the problem of attendance management by managers will need to be addressed. In this article, we will introduce the attendance management problems that are likely to occur in teleworking, tips for managing them, and countermeasures.
Table of contents
Issues of attendance management in telework
The challenges of attendance management in telework are as follows.
- It is difficult to grasp the situation
- Evaluation mainly by deliverables
- Accreditation of workers’ compensation standards is ambiguous
Now let’s go through them one by one.
It is difficult to grasp the situation
The first challenge of attendance management in telework is the difficulty of grasping the situation. In telework, managers cannot directly see the work of their subordinates, so it is difficult to grasp the status of employees, such as the progress of work and whether there are any problems. With regard to working hours, it is not easy to ascertain whether appropriate break times are being secured, as breaks are often not stamped. In addition, in the case of self-reporting, there is a possibility that the wrong report will be made, and the administrator will not be able to judge whether it is wrong or correct, and it may be approved. Also, relying solely on self-reporting may not ensure equality with other employees working under management in her office.
Evaluation mainly by deliverables
The second challenge of attendance management in telework is to evaluate mainly by deliverables. The easiest thing to evaluate in telework is the deliverables. Of course, the results include the process, but if you evaluate only the results, you may overlook the evaluation of the process against the goal. On the other hand, in some cases, it is also a concern that we may miss the fact that “results are all right”.
Accreditation standards for industrial accidents are ambiguous
The third issue of attendance management in telework is that the standards for recognizing workers’ compensation are ambiguous. Since telework is a new way of working, there is also the point that the industrial accident standards remain ambiguous. Some companies may have to rely on the self-reporting system because they cannot directly grasp the working situation. The point of industrial accidents is that they are caused by work. I can’t say for sure. Also, since injuries sustained during breaks are not covered by workers’ compensation, it is necessary to determine whether the injuries occurred during work or during breaks.
Tips for managing attendance at telework
Here are three tips for managing attendance during telework.
- Utilize chat-to-tools for contacting start/end of work/breaks
- Utilize attendance management tools
- Utilize chat tool activity logs
Let’s look at them one by one.
Utilize chat-to-tools for contacting start/end of work/breaks
The first tip for managing attendance during telework is to use chat-to-tools to communicate when work starts, ends, and breaks. Many companies have already introduced chat tools when introducing telework. We recommend using a chat tool to communicate the start of work, working hours, and breaks as a form of attendance management with immediate effect. By obliging telework rules to notify employees of the start of work, work, and breaks, it is possible to manage whether employees are working at appropriate working hours.
Utilize attendance management tools
The second tip for managing attendance during telework is to use an attendance management tool. Using an attendance management tool is also an option. By using tools, it is possible to centrally manage the start and end of work. Also, it will be convenient for employees to apply for leave. The attendance management tool has various functions. For example, time tracking functions. Employee time management is important not only for increased productivity, but also for payroll and ensuring that employees are properly compensated for their hours worked. However, attendance management tools are not communication tools. It can only be used for the purpose of “improving the efficiency of attendance management”.
Utilize chat tool activity logs
The third tip for managing attendance at telework is to use the activity log of the chat tool. The chat tool saves a record of your login status, which is useful for attendance management. In addition, it can be used to manage employees’ appropriate working hours in addition to attendance management, as it can be used to understand the status of employees, such as whether they are currently active or not.
Points for using attendance management tools for telework
The points for using attendance management tools in telework are as follows.
- You can apply for the stamping function and actual working hours
- Know your enrollment and absence status
- Introduce easy-to-use tools
Let’s look at them one by one.
You can apply for the stamping function and actual working hours
The first point for using attendance management tools for telework is the ability to apply for the clocking function and actual working hours. It is important to choose a tool that allows you to apply for the clocking function and actual working hours in the same way, both telework and in-house. Also, it would be more convenient if the terminal could be easily stamped from a smartphone instead of just a computer. With a tool that allows you to see the actual working hours and overtime hours at the same time as clocking, managers can also grasp the work status of employees who are teleworking on a daily basis.
Know your enrollment and absence status
The second point for using attendance management tools in telework is to know the status of attendance and absence. In telework, there may be variations in break times. For example, it is recommended to use a chat tool to contact you when you take a break or return from a break, but if it is a tool that allows you to check whether you are at your desk or not at the same time, attendance management will be more convenient. .
Introduce easy-to-use tools
The third point for using attendance management tools for telework is to introduce tools that are easy for anyone to use. When introducing an attendance management system, it is important to check in advance whether the tool is easy for everyone to use. The number of processes is a big point because it is a daily task, such as whether it is only necessary to stamp, or whether it is necessary to apply for the stamping time in addition to stamping. In addition, it is recommended that the work can be completed in one process as much as possible in order to eliminate the waste of instructing how to use it over and over again due to stamping mistakes on the approval side. Tools that can be used with smartphones are especially convenient. We recommend choosing a tool that can be easily accessed via a smartphone app.
Recommended attendance management system to manage telework
Job Kan Attendance Management
Jobkan attendance management boasts over 50,000 companies as an attendance management system that is easy to operate even for first-time users. The system allows detailed settings to be made for each diversifying work style, and supports overtime work management and paid leave management in line with laws related to work style reform. A free account can be issued in 1 minute and can be operated in as little as 1 day, so even companies that want to introduce it quickly can use it immediately by using credit card payment. You can rest assured that there is a free support system that allows you to discuss your concerns.
Features of Jobkan Attendance Management
- Real-time attendance management, clocking and shift management, and data download are possible.
- Easy creation and approval of shift and vacation requests
- Flexibility to use functions individually or in combination as needed
Price plan (monthly)
• Free *Functions limited
• From 200 yen per person (paid plan)
Money Forward Cloud Attendance
Money Forward Cloud Attendance is a cloud-type attendance management system that is easy to operate with an easy-to-understand design. The automatic update function and data sharing that make use of the unique advantages of the cloud are possible, and the system can be used regardless of location. It supports employment rules for a wide range of business forms, and can perform shift management and attendance management collectively. You can easily link with “Money Forward Cloud Payroll” with a single click, so payroll will proceed efficiently.
Features of Money Forward Cloud Attendance
- Since it is a cloud type, it is possible to manage attendance efficiently on the web even in a variety of employment forms.
- Even if work style reform related laws are revised, the version can be automatically upgraded
- Entered data can be easily transferred to payroll software
Rate Plan (Monthly)
• Contact Us
TeamSpirit is a cloud-based attendance management system with various functions such as attendance management and man-hour management according to the content of work style reform. By collecting, integrating, and analyzing employee work activity data, you can aim to improve productivity. You can use it with confidence because it is equipped with an advanced security system that can be used not only in the office but also for work styles such as working from home. The support required for each user, such as introduction, operation, and utilization improvement, is also provided in detail.
Characteristics of team spirit
- Although the set price is high, the function that can respond to various work styles is enriched
- Convenience of unifying applications by integrating with an ERP system that has already been introduced
- Improving work efficiency and transparency by visualizing employee work status, etc.
Price plan (monthly)
• From ¥600/person
Initial cost from ¥150,000
In this article, we introduced the attendance management problems that are likely to occur in telework, tips for managing them, and countermeasures. With telework, there are issues such as “difficult to grasp the situation” and “ambiguous work accident standards”. It is possible to solve these problems by using attendance management tools. When using an attendance management tool for telework, it is recommended that you choose it with an emphasis on ease of use and the ability to apply for the clocking function and actual working hours.