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Introducing 11 DX support companies | Selection criteria, company characteristics, and 3 points when requesting

In this way, there may be many people who do not know the details of DX support.

However, if DX does not progress, not only will it be differentiated in the global society, but it will also consume a lot of company resources due to the existence of legacy systems with outdated old systems.

In this article, we will explain why DX is necessary and 15 recommended DX support company services!

Table of contents

  • Why do we need DX
    • Countermeasures against the “Wall of 2025”
    • Existing system renovation
    • Creating an environment where employees can work comfortably
  • Types of DX support services
    • Business transformation support is more popular than technical support
  • National DX support
    • What is the DX promotion index?
    • What kind of subsidies and subsidies are available?
    • Subsidy system utilization example
  • Criteria for the necessity of requesting a DX support company
  • Three selection criteria for DX support companies
    • Focus on consulting areas of expertise
    • Choose a company with a track record that aligns with your goals
    • Is communication with the person in charge smooth?
  • 11 recommended DX support company services
    • McKinsey Digital
    • Hitachi Consulting Co., Ltd.
    •  NTT DATA
    •  Accenture Japan Ltd.
    • NCDC Co., Ltd.
    •  Fujitsu Limited
    •  CLEARTH VALUE Co., Ltd.
    •  Headwaters Co., Ltd.
    •  Monster Lab Co., Ltd.
    • LTS Co., Ltd.
    • Dentsu Digital Inc.
  • Three important things to ask for DX support and succeed
    • Prevent DX personnel from becoming dependent on others and involve others
    •  Know how to proceed with the company’s DX strategy
    • Know the basics of DX in advance and reduce communication costs
  • summary

Why do we need DX

There are three reasons why DX is necessary.

  • Countermeasures against the “Wall of 2025”
  • Existing system renovation
  • Creating an environment where employees can work comfortably

I will explain each in detail.

Countermeasures against the “Wall of 2025”

The cliff in 2025 is a quote from the “DX Report” released by the Ministry of Economy, Trade and Industry.
An overview of the report is as follows.

  • Many managers understand the necessity of DX.
  • However, because the existing system is built and excessively customized for each business division, company-wide data utilization is not possible.
  • → It is difficult to promote DX because solving the problems of the existing system and reviewing the work itself takes precedence

While mission-critical systems that have been in use for 21 years or more now account for 20% of the total, they are expected to reach 60% by 2025, accounting for more than 90% of the IT budget.

In addition, if these issues cannot be overcome, economic losses of up to 12 trillion yen per year from 2025 (approximately three times the current level) may occur. For this reason, drastic reform and operational improvement of the existing system by 2025 are essential .

Existing system renovation

Leaving the existing system (legacy system) unattended leads to inhibition of DX and economic loss. Due to excessive customization and complication due to system construction for each business division, it is expected that system troubles will increase and maintenance costs will increase.

After 2025, when support for existing systems ends, large-scale economic losses are expected to occur in Japan.

Creating an environment where employees can work comfortably

Promoting DX will improve the productivity and efficiency of operations and lead to the creation of a comfortable working environment for employees.

Telework, which has been recommended in recent years, is a typical example. Reduces commuting time ・Work can be done in an optimal environment inside and outside the company, and work can be carried out according to an efficient schedule.

It is also effective in maintaining an appropriate work-life balance and reducing costs for improving the work environment. Promoting DX is also essential from the perspective of promoting work style reform.

Types of DX support services

Currently, there are various types of DX support services.

From here, we will explain what kind of DX support services are the latest trends.

Business transformation support is more popular than technical support

IDC Japan has announced the results of a survey of demand trends for DX support services ・Statistics show that business services are more popular than technical services.

Approximately 80% use some kind of support service, with the highest percentage being “business transformation support” at 52.6%.

“Support for utilization of other digital technologies” (38.2%), “Support for digital marketing/design” (28.9%), “Support for data analysis/AI utilization” including IoT utilization support, SNS/social technology utilization support, cybersecurity support, etc. / automation support” (28.4%).

Below is an image diagram of the support service provided by an external business operator used in DX initiatives.

Demand for business transformation support services is expected to continue to grow as domestic companies steadily advance their DX initiatives.

On the other hand, the services used have changed significantly depending on the leading sector and industrial field, so it is important to propose support that meets customer needs.

National DX support

Japan provides various support to make it easier for companies to promote DX.

From here, we will explain the “DX promotion index” and “subsidy / subsidy system”, which are the pillars of support among them.

What is the DX promotion index?

The DX promotion index is a standard for self-judging how much DX is progressing in the company.

The purpose is to visualize the ability to respond to corporate changes, share awareness of the company’s current situation, and grasp specific actions to achieve management indicators.

In addition, the DX promotion index is also useful as a communication and problem-solving support tool with related companies such as business partners.

The following is an image diagram showing the relationship between the “DX promotion index” and each company’s index.

Self-judgment based on the DX promotion index is a necessary process before diagnosing and building IT systems supported by IT vendors and companies, and it is possible to lead to concrete improvement actions based on the results.

What kind of subsidies and subsidies are available?

The subsidy system for DX promotion includes the following examples.

  • DX investment promotion tax system (DX tax system)
  • IT introduction subsidy
  • Subsidies to promote productivity improvement in manufacturing, commerce, and services
  • Business restructuring subsidy

Among these, the IT introduction subsidy system targets small and medium-sized enterprises and subsidizes part of the expenses for introducing IT tools that meet the needs of the company, and supports the improvement of operational efficiency and sales.

In addition, the number of capital and employees is limited depending on the industry.

The application amount is 300,000 yen to less than 1.5 million yen for type A and 1.5 million yen to 4.5 million yen or less for type B (normal amount).

In addition, there are many subsidy systems of each local government such as “Tokushima Prefecture Small Business Productivity Revolution Promotion Business Expense Subsidy System” for small businesses in Tokushima Prefecture, so each subsidy system It is an important point to use and utilize .

Subsidy system utilization example

The following is an example of utilization of the IT introduction subsidy system.

  • Reduce business hours and long working hours by automating attendance management
  • Improving the productivity of both business personnel and sales departments through the use of IT to create and share sales reports
  • Reduced work time by 90% by eliminating Excel management for payment management work

Appropriate use of IT introduction subsidies will lead to improved operational efficiency and work style reforms for employees.

Criteria for the necessity of requesting a DX support company

The standard for the size of a company to request a DX support company is “100 employees”.

The more complicated the in-house collaboration and DX conversion, the easier it is to obtain cost-effectiveness.

On the other hand, if the scale of the company is small, there is a possibility that the effect will not match the consulting cost, so it is more efficient to improve locally by introducing various systems such as SaaS.

Three selection criteria for DX support companies

There are three selection criteria for DX support companies.

  1. Focus on consulting areas of expertise
  2. Choose a company with a track record that aligns with your goals
  3. Is communication with the person in charge smooth?

I will explain each in detail.

Focus on consulting areas of expertise

Different DX consulting companies have different areas of expertise. The areas of strength vary greatly depending on the company, such as being strong in the DX conversion of product services that are strong in core systems, so let’s figure out in advance which parts your company has weaknesses and want to improve.

Choose a company with a track record that aligns with your goals

A company with a long track record is highly reliable and has know-how, so it is easier to lead to good results.

It is necessary to clarify what kind of goals the company is aiming for, and at the time of selection, it is necessary to check what specific results have been achieved against companies that have faced problems in the past.

Is communication with the person in charge smooth?

Communication with the person in charge is essential for reconciling what the company is looking for and how to solve it.

Furthermore, DX support is expensive and takes a medium- to long-term period, so appropriate progress sharing and quick response are important points.

11 recommended DX support company services

Examples of DX support company services are as follows.

McKinsey Digital

 Characteristics and strengths of DX support

  • Utilization of data and AI
  • Core technology modernization
  • Introduction of new technology
  • Operation optimization/automation

Recommended for companies like this

I want to accelerate digital growth with DX support from a team with diverse expertise

Hitachi Consulting Co., Ltd.

Features and strengths of company name DX support

  • Work style reform
  • Organizational reform
  • Operation reform
  • Marketing transformation

Recommended for companies like this

Aiming for further profit and efficiency improvement through business reform

 NTT DATA

 Features and strengths of company name DX support

  • Big data /BI
  • AI・IoT・Robotics
  • settlement
  • Cloud

 Recommended for companies like this

I want to promote DX with a wide range of services

 Accenture Japan Ltd.

 Features and strengths of company name DX support

He advocated Living Systems as a new approach to realize an evolving ‘living system’ that strongly supports digital business. Reform by focusing on the following five points.

  • strategy
  • organization
  • practice
  • architecture
  • human resources

Recommended for companies like this

I want to formulate and execute a business strategy according to the characteristics of my company

NCDC Co., Ltd.

Features and strengths of company name DX support

  • Design thinking/utilization of agile development methods
  • Service development support
  • Support for mobile, cloud, and IoT utilization

Recommended for companies like this

I want to utilize the project management skills of a major company

 Fujitsu Limited

Features and strengths of company name DX support

Promoting the utilization of data by taking advantage of the following two points

  • technology
  • Expertise in industry operations cultivated through our customer base

Recommended for companies like this

I want to receive DX support using the world’s top digital technology

 CLEARTH VALUE Co., Ltd.

 Features and strengths of company name DX support

  • IT strategy planning and concept support
  • Project Management
  • System introduction support

Recommended for companies like this

A company that wants to receive DX support in a escort style from strategic planning to management

 Headwaters Co., Ltd.

Features and strengths of company name DX support

  • Logistics DX/Logistics AI
  • business design
  • native app development

Recommended for companies like this

Companies seeking system development that promotes digitization in anticipation of the use of AI

 Monster Lab Co., Ltd.

 Features and strengths of company name DX support

  • Planning and development of digital products
  • marketing

Recommended for companies like this

Companies that want to receive DX support using the latest technology

LTS Co., Ltd.

Features and strengths of company name DX support

  • Business model/concept planning
  • Transformation support
  • Human resource development support

Recommended for companies like this

Companies seeking effective policy planning

Dentsu Digital Inc.

 Features and strengths of company name DX support

Transform business and marketing issues in the following three layers

  • strategy
  • systemization
  • Organizational establishment

Recommended for companies like this

Companies seeking to transform their customer experience design and service business models

Three important things to ask for DX support and succeed

There are three important things to ask for DX support and succeed.

  1. Prevent DX personnel from becoming dependent on others and involve others
  2.  Know how to proceed with the company’s DX strategy
  3. Know the basics of DX in advance and reduce communication costs

I will explain each in detail.

Prevent DX personnel from becoming dependent on others and involve others

DX promotion needs to be tackled not only by the person in charge of DX, but also by the entire company.

How to proceed with DX ・Let’s not only promote the overall sharing of specific visions, but let’s build a system that allows everyone to understand the parts that will eventually lead to personal growth and social contribution, and to cooperate in the promotion of DX. .

 Know how to proceed with the company’s DX strategy

The DX strategy refers to the phase of how to make the business strategy successful in the process of dropping it from management philosophy to tactics.

How to proceed with the DX strategy is as follows.

  1. Clarification of management philosophy and vision
  2. Think about how to create business value
  3. Find your own strengths and uniqueness
  4. Request a DX support company

Instead of focusing only on how to promote DX, understand the structure from management philosophy to tactics and proceed with the DX strategy.

Know the basics of DX in advance and reduce communication costs

If the company understands the current situation and basic knowledge of DX promotion in advance, the vendor company can smoothly support DX.

Consulting costs for DX support are expensive, so if you leave everything to us, it will take more cost and time than necessary.

Know the basics of DX in advance and build a system that can reduce communication costs.

summary

This time, I explained about DX support. In promoting DX, it is essential not only to understand the progress of DX on the promotion index from the use of the subsidy system, but also to prevent the DX person in charge from becoming dependent on the person in charge and involve the company.

Recognize the need for DX throughout the company, and make full use of the DX support systems of the national and local governments to effectively promote DX!

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