What is a remote access service useful for telework?

Due to the influence of the new coronavirus, the number of companies that recommend telework is increasing rapidly.

In order to start telework, we recommend the introduction of “Remote Access Service”.

Therefore, in this article, we will introduce what a remote access service is, the benefits of introduction, selection points, and recommended services.

What is Remote Access Service (RAS)?

The remote access service is a service that allows remote control of internal computers and systems from devices outside the company.

In order to start telework, it is necessary to have an environment in the company where you can remotely control computers and systems, so we recommend that you first introduce a remote access service.

Getting started with many remote access services can be as simple as installing software on your device or setting up a dedicated server.

In addition, since RAS uses an Internet line that is used by an unspecified number of people and is not a dedicated line, security measures may not be perfect.

Therefore, teleworking can be done in a safe environment by introducing a VPN at the same time as installing a remote access service.

Advantages of introducing a remote access service

Work anywhere, anywhere

By introducing a remote access service, you can carry out your work from any location, such as your home, a cafe, or a satellite office.

Therefore, we can propose a flexible work style because remote work is possible without the need to force yourself to come to work.

By creating an environment that allows for flexible working styles, it also contributes to lower employee turnover.

In addition, even in the event of a disaster such as an earthquake or typhoon, you can build a system that allows business continuity by using the remote access service.

Reduce wasted time

If you introduce a remote access service, you won’t have to force yourself to come to work, so you can reduce wasted time such as commuting time.

In addition to reducing wasted time such as commuting time, it also reduces transportation costs, so there are financial benefits not only for employees but also for companies.

If the number of people working remotely increases, there will be no need to set up a large office, which will lead to a reduction in monthly tenant fees.

Selection points for remote access services

Security

Security is an important factor when choosing a remote access service. The most important thing to watch out for in telework is the leakage of confidential information and business information managed internally.

There are various authentication methods for the remote access service. The main ones include device authentication, two-step authentication, USB key individual authentication, and one-time passwords.

When choosing a remote access service, check what security measures are in place.

Usage environment

Next, the “usage environment” is important when choosing a remote access service. Devices that can be used with the remote access service differ depending on the service.

If the only compatible device is a smartphone, access from a PC outside the company is not possible. Also, if the supported OS is Windows only, access from a Mac or iPhone is not possible.

Therefore, let’s check the device and OS you are actually using before introducing the remote access service.

billing model

There are two types of billing systems for remote access services: the “pay-as-you-go” system and the “fixed-rate” system.

With pay-as-you-go pricing, you only pay for what you use. A flat rate pays a fixed amount each month.

The pay-as-you-go system is recommended for small companies and companies that want to try remote access services on a trial basis.

For large companies, if you introduce a pay-as-you-go remote access service, the cost will be high, so choose a flat-rate system.

10 Recommended Remote Access Services

magic connect

MagicConnect is a screen transfer method remote access service that calls and operates the desktop screen of an internal PC on an external device. Multi-factor authentication that combines “hardware specific information” and “electronic certificate” allows you to work with peace of mind. There is a 14-day free trial.

feature

• Screen transfer method that calls and operates an in-house PC
• Multi-factor authentication combining “hardware specific information” and “electronic certificate”
• Set up in just 3 minutes

price

• USB type Annual usage fee 18,000 yen Initial fee 15,000 yen ~
• Terminal authentication type Annual usage fee 18,000 yen Initial fee 10,000 yen ~
• Mobile Annual fee ¥12,000 Initial fee ¥5,000

Case study

• Domino’s Pizza Japan Co., Ltd.
• Tokyu Department Store Co., Ltd.
• TBS Television Co., Ltd.

OneOffice Smart Connect

OneOffice Smart Connect is the industry’s first daily pay-as-you-go remote access service that uses a screen transfer method that can be used from 100 yen per day. No information is left on devices outside the company, so there is no need to worry about information leakage. Even if the office PC is turned off, it can be started remotely.

feature

• Screen transfer method that calls and operates an in-house PC
• The industry’s first daily pay-as-you-go billing system
• No information is left on devices outside the company, so there is no need to worry about information leakage.

price

• 100 yen per day ~
  1500 yen maximum per month

Case study

• Nihon Pharmaceutical University
• School juridical person (private) G company
• Advertising agency company E

CACHATTO

CACHATTO is the No. 1 share remote access service that allows you to work anywhere as long as you have an internet environment. It is used by more than 700,000 users in 1,400 companies. It can be used comfortably even at bases outside Japan for multilingual support. There is a 1 month free trial.

feature

• Easy to deploy as no VPN is required
• Remote access service with No.1 share
• It can be used comfortably even at bases outside Japan for multilingual support

price

I need an inquiry

Case study

• Tokyo Rope Co., Ltd.
• United Arrows Co., Ltd.
• Yokkaichi City

TeamViewer

TeamViewer is a remote access service that supports a wide range of devices and platforms, including Windows, Mac, Android, iOS devices, and Chrome OS. We have strict security standards to protect our customers, so you can telework with peace of mind. There is a free trial available.

feature

• Security that meets strict standards
• Low latency and high performance due to network
• Supports a wide range of devices and platforms (supports 127 manufacturers worldwide)

price

• Free for individuals and non-profit organizations
• Business ¥5,000/month
• Premium ¥9,000/month
• Corporate ¥18,000/month

Case study

• Nifty Corporation
• LUSH
• Keio University

AnyDesk

AnyDesk is a remote access service with unparalleled performance in low latency and high speed data transfer. It supports Windows, Linux, FreeBSD, macOS, iOS, and Android. There is a free trial available.

feature

• Unrivaled performance with low latency and high speed data transfer
• Just download, install and launch
• Security strength similar to online banking

price

• LITE$10.99/month
• PROFESSIONAL$20.99/month
• POWER$52.49/month

Case study

• spider cam
• Muenster airport
• Leibniz Institute

Splashtop Business

Splashtop Business is a high-performance remote access service that empowers creators with real-time rendering at 30 frames per second. Get started in just 3 steps. There is a 30 day free trial.

feature

• High performance for creators
• Installation completed in 3 easy steps
• Compatible with iOS/Android devices, Windows/macOS

price

• Splashtop Business ¥15,000 (excluding tax)/year
• Splashtop Business Pro ¥18,000 (excluding tax)/year

Case study

• Yamaha Motor Co., Ltd.
• University of Tokyo
• Koiwai Dairy Co., Ltd.

ISL Online

ISL Online is a remote access service with reasonable pricing. The license required for purchase is only for the number of connections to be used at the same time, so the cost can be greatly reduced. There is a 15-day free trial.

feature

• Reasonable fee structure
• Advanced security using SSL 256bit-AES, which is extremely difficult to decipher
• Abundant functions that can be used with one license

price

Please see the official website for details

Case study

• SMS Support Service Co., Ltd.
• Duskin Co., Ltd.
• Sekisui House, Ltd.

Remote View

RemoteView is the best-selling remote access service in Japan. Advanced security environment can be constructed by terminal authentication and user authority setting. Intuitive operation is possible with a simple UI. There is a 14-day free trial.

feature

• The best-selling remote access service in Japan
• Intuitive operation with simple UI
• Advanced security environment with terminal authentication and user authorization settings

price

• Standard Monthly 1,100 yen/1PC
• Enterprise for Business Annual 12,000 yen/1PC

Case study

• Korea Environment Agency
• Tokyo Port Terminal Co., Ltd.
• Hasegawa Architectural Planning Co., Ltd.

LAPLINK 14

LAPLINK 14 is a remote access service that allows simultaneous connection from one guest PC to up to four host PCs, and allows remote operation while displaying multiple displays. All communications can be encrypted, so you can telework with peace of mind. There is a free trial version.

feature

• One guest PC can connect to up to 4 host PCs at the same time.
• Advanced security with all communication encrypted
• 1 year of free, prompt and courteous support

price

Please see the official website for details

Case study

• Hitachi Medical Computer Co., Ltd.
• Daito Industry Co., Ltd.
• PHC Corporation Medicom Division

SWANStor

SWANStor is a remote access service that does not require any configuration changes in the network environment when installed. We solve all the troubles of remote access service introduction, such as complicated introduction, security concerns, and concerns about versatility. There is a 30 day free trial.

feature

• No need to change settings in the network environment at the time of installation
• Security options tailored to your level
• Supports a variety of applications, whether web or server applications

price

I need an inquiry

Case study

• Tosoh Corporation
• NTT DATA
• Maruboshi Co., Ltd.

summary

This time, we introduced what a remote access service is, the merits of introduction, selection points, and recommended services.

By using the remote access service, you can work anywhere, anytime, just like you would in the office.