There are probably many companies and business owners who are troubled by manual labor, human error, and other troubles related to ordering and receiving orders.
Therefore, this time, we will explain in an easy-to-understand manner from the overview of the order management system to the merits of introduction, selection points, and comparison of carefully selected order management systems.
- I recommend this hotel
- What is an ordering system?
- Why you need an ordering system
- Advantages of introducing an ordering system
- Reduced burden and improved efficiency of ordering work
- Ordering system selection points
- Introduction of a system that is easy to input and operate
- Do you have a strong support system?
- Ordering system introduction
- Aladdin EC
- Ordering cloud service
I recommend this hotel
- I would like to know the overview of the order management system and how it will change by adopting it
- I want to know the points to check when choosing a system
- I want to actually compare services
What is an ordering system?
The order management system is a system that prevents troubles such as ordering errors by centrally managing order reception and ordering work, which was previously disjointed, and improves convenience and efficiency for both the order receiving side and the ordering side.
There are also online shops and systems that specialize in ordering food and supplies.
The diagram below summarizes the functionality of the ordering system.
Why you need an ordering system
Until now, order management required a huge number of processes and many people, such as manual input and transcription work on slips. As a result, many problems have been pointed out, such as the occurrence of manual ordering and transcription errors, troubles, and increased labor costs.
The ordering system can improve these problems and make work more efficient.
By introducing this system, a series of data input and confirmation can be performed accurately, and labor costs can be reduced because it does not require a large number of people. While the decline in the working population is becoming a significant problem, it can be said that the benefits of automating order processing, which involves a large amount of work per person, are significant.
Advantages of introducing an ordering system
Reduced burden and improved efficiency of ordering work
Relying on manual input such as paper ledgers and excel sheets for ordering and receiving orders by phone or fax makes it easier for human errors to occur, such as input errors and mishearing.” By systematizing order management, the following operations can be automated.
- Order management
Confirmation and input of order details
Ordering procedures for made-to-order products and special-order products
Delivery date setting
- Order management
Order list management
Business partner management
If you introduce an order management system, you will be able to place orders at any time, which will lead to improved work efficiency.
In addition, by shortening the work time on the order receiving side, it is possible to shorten the lead time until delivery, and as a result, it leads to an improvement in customer satisfaction. Transaction management can be made more efficient because the list of orders received and past transaction history can be visualized through centralized management.
Ordering system selection points
Introduction of a system that is easy to input and operate
For the purpose of automating and improving the efficiency of the huge amount of order placement work that has been done so far, it is necessary to introduce a system that is easy for the person in charge to operate.
In addition, since both the order receiving side and the ordering side use the system, it is necessary to select a system that does not feel inconvenient to introduce or use on either side. Check if it can be customized.
There are a wide variety of ordering systems, from high-performance products to products with limited functions.
Therefore, since the price range is wide, it is important to pick up the functions you need and select a system that matches them.
Do you have a strong support system?
Since the process of receiving orders and ordering work is centrally managed and automated by the introduction, if there is a problem with the system, it may lead to a big loss.
It is necessary to make a selection based on what kind of support system it has and whether it can respond quickly to system setting changes and emergencies.
Systems that have a lot of installation records have a lot of experience in troubleshooting, so you will be able to receive more accurate and reliable support.
Ordering system introduction
- Reduce mistakes and trouble in fax/telephone orders
- BtoB know-how of more than 5000 companies, supporting various industries and business conditions
- Specifications that are easy to use for both the receiving side and the ordering side
- Unit price display by customer and delivery destination
Automatically controls unit price setting and unit price display for each delivery destination for each customer.
- Corporate ID structure and login function
It is possible to log in for each person in charge, and it is possible to set the display order and sort order for each person in charge.
- Quotation function
It is possible for the person in charge of the customer to input the product and quantity to be ordered and issue a quotation, so that it is possible to immediately proceed to the internal approval procedure.
In addition, it is equipped with a wealth of functions such as the part number input ordering function.
- Compatible with all smartphones, tablets and PCs
- No installation or hassle required
- Various master layouts can be freely changed
- Order received
You can check the order list and details from the orderer. You can confirm orders and download order CSV data.
- Order history
You can check all the order history and re-download the CSV data of confirmed orders at any time.
- Download history
You can check all download history and re-download past order CSV data at any time.
In addition, abundant functions such as non-business day setting are installed
Ordering cloud service
- Achieving greater efficiency in order-receiving operations due to the rapid increase in delivery demand
- Inventory management function enables proper management of incoming and outgoing goods in the warehouse
- Workflow function
Flexible workflow functions such as multi-level and conditional branching can be set for each department. Achieving standardization and streamlining of operations while facilitating purchase control and management
- Dedicated catalog function
You can create a dedicated web catalog for each company or department. It is possible to control items that need to be purchased and items that do not need to be purchased by department, and to control purchased items according to the actual situation of the site.
- My catalog function
A catalog can be created for each user and products can be posted. It is also possible for administrators to create catalogs common to all departments.
In addition, it is equipped with abundant functions such as budget management function.
This time, we introduced the order management system.
Let’s aim for business efficiency and appropriate sales management by selecting, introducing and utilizing the system suitable for your company .